Refund Policy

Last Updated: August 5, 2026

This website is owned and operated by Margaux Bell, a business organized as a Limited Liability Company (LLC) in the State of Wyoming, United States.

At Margaux Bell, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused, unworn, and in its original condition.
• Be returned with all original packaging, tags, manuals, and accessories.
• Include proof of purchase, such as your order confirmation or order number.

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items cannot be returned or refunded:

• Items showing signs of wear, use, damage, or alteration.
• Items returned after the 30-day return period.
• Items returned without original packaging.
• Final sale, clearance, promotional, or discounted items marked as non-returnable.
• Gift cards.
• Products damaged due to misuse, negligence, improper care, accidents, or normal wear and tear.

How to Request a Return

To initiate a return, please contact our support team.

Email: support@margaux-bell.com

Subject: Return Request – Order #[Your Order Number]

Please include:

• Your order number.
• The item(s) you wish to return.
• The reason for the return.
• Photos if the item is defective, damaged, or incorrect.

Our customer support team will respond within 1–2 business days with return instructions and the appropriate return address.

Returns sent without prior authorization may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item received was defective.
• The item arrived damaged.
• An incorrect item was shipped.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

Refund Process

Once your return has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is the result of our error.

Exchanges

We do not currently offer direct exchanges.

If you wish to receive a different size, color, or product, please return the original item and place a new order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number.
• A description of the issue.
• Clear photographs showing the problem.

After verification, we will provide a replacement, store credit, or full refund at no additional cost to you.

Order Cancellations

Orders may be canceled only before they have been processed or shipped.

Once an order has been shipped, it cannot be canceled and must follow the return procedure described in this policy.

Business Information

Business Name:
Margaux Bell LLC

Business Structure:
Limited Liability Company (LLC)

State of Formation:
Wyoming (WY)

Effective Date:
April 2, 2026

EIN:
61-2343380

State Registration Number:
2026-001939654

Tax Classification:
Disregarded Entity

Contact Information

Mailing Address:
7345 W Sand Lake Rd Ste 210 Office 6641
Orlando, FL 32819
United States

Customer Support:
support@margaux-bell.com

Website:
https://margaux-bell.com